What do I need to book for a guest?
Guest’s name and mobile number
Pickup address or hotel entrance, date and time
Destination
Flight number for airport pickups, or FBO and tail number for private flights
Number of passengers and bags, and any child seats needed
Which service fits the guest’s request?
| Guest asks for | Book this | Good to know |
|---|---|---|
| A ride to the airport | To Airport | Flat rate, tolls included; chauffeur arrives 15 minutes early |
| Pickup from a flight | From Airport | Flight monitored; Meet & Greet inside the terminal for $25 |
| A car for shopping, dinner or sightseeing | Hourly | Car reserved for the booked time; unlimited stops |
| A trip to the Hamptons, Greenwich or Philadelphia | City to City | Flat rate each way; return to the hotel booked the same way |
| Pickup from a private jet | From Airport (FBO) | Add the FBO and tail number in the notes |
How far ahead should I book?
At least 24 hours ahead when you can. SUVs are usually available at shorter notice. For First Class Sedans and Sprinters, book one to two weeks ahead, and earlier for major events such as the UN General Assembly, the US Open or the holidays.
How does the guest find the chauffeur?
The guest receives the chauffeur’s name, vehicle and contact details by text. At the hotel, the chauffeur confirms the exact pickup point shortly before arrival — useful on busy blocks like Fifth Avenue or SoHo’s narrow streets.
Can I book for a family with young children?
Yes. Infant, toddler and booster seats are $10 each with 24 hours’ notice. A parent, guardian or responsible adult must ride with passengers under 18. A Premium SUV seats six with five bags.
Can I book several cars for a group or an event?
Yes. Multi-vehicle and event bookings — weddings, galas, delegations — are arranged directly with dispatch, with timings and terms agreed at booking.
Is RideSoHo affiliated with the hotel?
No. RideSoHo is an independent, NYC TLC-licensed car service (TLC Base #B03644). Concierges can book with us for any guest, at any hotel.